Care Management

Whole Care Solutions is ready to help you get the most from your health care benefits. Sometimes, things start to get too complicated when dealing with a lot of health issues, or find yourself going to the hospital often. We can help you and figure out a plan of care. 

Care Management is a team-based approach to supporting a member who has high health risks. Care Management is a free benefit for Medi-Cal Members. 

Our care management team consists of nurses, care coordinators, social workers, and community resource agents. Together as a team, we help you to better manage high-risk medical conditions by helping with transportation, coordinating primary care physician (PCP) and specialist appointments, community resources, managing your medications and doctor visits. We ensure you receive the care you need while guiding you through the health care system. We also help reduce your chances of hospitalization and emergency room visits. 

Whole Care Solutions collaborates and communicates with the member, doctors, specialists, family members and any necessary supportive and community services like transportation and housing.

We collaborate with a large group of health professionals and providers along with local community resources to help: 

1. Understand your care and medical condition(s)
2. Avoid emergency room admissions
3. Get transportation to and from appointments
4. Guide you through the health care system